Find us here!
Address:
Braddell Tech, 13 Lorong 8 Toa Payoh #06-03, Singapore 319261
If you have any questions about your order or our products, please feel free to contact us at thegoatedtcg@gmail.com or WhatsApp us at +65 8926 2696. We’ll get back to you as soon as possible.
FAQs
When will i receive my order?
We will mail your order within 1-2 working days* after your order is made. You will receive a notification via email containing your tracking number. Please head to SingPost website to track your smartpac order.
*Unless otherwise stated or arranged.
Is there a pick up option?
Our physical location is opening soon!
In the meantime, we can do pick ups upon request, please contact +65 89262696 to make alternative arrangements!
What happens if I select PayNow as my payment option?
After placing your order, your cards will be held for 3 hours before your order is cancelled. Please make payment toUEN: 202500858Nand send a screenshot of your payment to us at +65 89262696.
What if there is something wrong with my order?
If there is a problem with your order, please contact us at +65 89262696 and we will fix the issue as soon as possible.
Do we ship overseas?
We currently ship singles to Singapore and Malaysia only. Please contact us at +65 89262696 for any enquiries. More to come soon!
Is there a limit on the number of cards I can buy?
While we do not set a strict limit on card singles, we reserve the right to adjust or reject orders to ensure fair access for all players. If an order contains unusually large quantities, we will only fulfil a reasonable number of playsets and refund the excess. This policy helps maintain a healthy and inclusive community where everyone has the opportunity to play, collect, and enjoy the game.